Co-Managed IT
A NEW And Superior
Approach To IT Support

Co-Managed IT is a way for IT leaders of growing companies to get the helping hands, specialized expertise and IT management and automation tools they need WITHOUT the cost and difficulty of finding, managing and retaining a large IT staff.

This is NOT about taking over your job and replacing you or your IT department. It’s also NOT a one-off project-based relationship where an IT company would leave you to support whatever they implemented (or pay them big bucks afterwards to support it). It’s an ongoing partnership to help you deliver far superior IT support and VALUE to your company at a much lower cost. Here are just a few of the reasons why IT leaders in small to mid-size companies are moving to a co-managed approach:

• You maintain COMPLETE control over your IT department and decide what you and your team will handle and what problems get passed on or escalated to us.All of our partnerships with current IT leaders are customized to THEIR specific situation, so you KEEP the workload you want and offload tasks and projects you either don’t have time to do, don’t want to do or simply don’t have the skill set in-house to complete.
• You get instant access to the samepowerful IT automation and management tools we use to make your job EASIER. We’ll give you our professional-grade IT management tools that will allow you to capture, organize and prioritize end user “tickets” (problems), improve communication, shorten resolution time, track software licenses and renewals, create and manage projects, document the devices on your network and be FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed IT program – and we configure them, upgrade them and train you on their use.
• You’ll become more valuable to your organization.Our team will free you up to work on more strategic projects and focus on YOUR strengths. You’ll finally get the time to work on that long list of projects you’ve been wanting to get to but couldn’t – or simply delegate them to us.
• You get a TEAM of 50+ certified, smart, experienced IT engineers to collaborate with. We’re always here to help you to figure out the best solution to a problem, to get advice on a situation or error you’ve never encountered before or to help decide what technologies are most appropriate for you (without you having to do the work of investigating them ALL).
• You’ll stop worrying (or worry less!) about falling victim to a major cyber-attack, outage or data-erasing event.We can assist you in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.
• One BIG, final benefit: You can finallytake a vacation or a day off without everything collapsing. You’ll have a flexible workforce of experienced IT pros ready to assist with special projects, migrations and new technologies – or to simply give you the ability to take some time off. We are your backup IT team!