Our Clients

Soutec is Proactive and Provides Superior Customer Experience

Since we started working with Soutec and using their Managed Services, I’ve noticed their proactivity: immediately reaching out to our internal I.T. team when they see a negative trend or potential network issue that needs to be mitigated. Compared to other I.T. firms, Soutec offers a superior customer service with great follow-ups and follow-through by means of their staff. My I.T. Manager and I agree that Soutec has been extremely responsive, professional, and proactive in how they maintain the integrity of our Firm’s IT Infrastructure.

They provide personal and customized service

With Soutec, we have access to knowledge and experience from their engineers, all at our fingertips. The difference with Soutec and other IT vendors is their commitment to the successful completion of projects, ensuring that we are 100% satisfied. If you are ready for a worry free, satisfying IT solution, give Soutec the opportunity. You will see the difference.

Excellent follow-up times, and experts in the products and services they offer

With Soutec as an IT Partner, we can count on a team with expertise in products and services for every solution they offer. They provide us with excellent follow-up times via email or phone, something I can confirm is not offered by other IT vendors. Overall, if you're pondering about using their services, I would recommend them as either a full-time outsourced IT partner, or as your go-to for any project that would help your in-house IT team.

Immediate Response, One Click Away

The biggest benefit of enrolling to Soutec's Managed Services Program is to have a reliable team of experts that respond to our requests quickly.

Soutec is built with the best structured teams in place for each department of I.T. fields, compared to previous I.T. vendors we were using.

I would recommend them to anyone looking for an I.T. firm that will deliver immediate response times, no down time, and that will take criticism well.

Professional, Knowledgeable, and Personable

We have a small I.T. team, and Soutec is there to help with the platforms we manage. They have quick response times and provide experts for each subject matter to correct issues. I’ve worked with them multiple hours of the day, including 2am-4am, fixing problems. Compared to other I.T. vendors, they bring a personal touch to our relationship. Other firms don’t dedicate the time to understanding the environment like Soutec; they’ll go as far as sending individual texts and emails wishing happy holidays. If you’re on the fence about them, don’t be. They’ll improve your environment and leave it better than it was when they started. I have converted many of my other Managed Services to Soutec due to their expertise.